Operational Efficiency

2 posts

KPIs Aren't the Problem. How We Talk About Them Is.

January 13, 20263 min read

Most dashboards treat KPIs like a scoreboard. Green equals good, red equals bad. Useful for reporting, but terrible for decision-making. A KPI Driver Tree flips this idea around.

Operational Efficiency

Self-Healing Sausage Maker

November 8, 20245 min read

I deliberately wrote this post without AI assistance so you can compare it to my AI-assisted work. Here's how the sausage is made, including when the software fixed itself mid-process.